Using FOSS to resolve Karnataka pothole issue
summary
Reapbenefit and Glific deploy a WhatsApp Glific chatbot to crowdsource photos, GPS locations and videos of road defects, map them to a public dashboard and deliver structured CSV/GeoJSON to authorities; within three weeks volunteers collect 5400 data points across Bengaluru, the Karnataka State Legal Services Authority uses the dataset and the high court accepted it to hold BBMP accountable, showing an off‑the‑shelf FOSS stack plus WhatsApp integration can produce verifiable, court‑usable civic evidence.
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chapters (4)
- 0:00Solving civic potholes
- 3:23Data-driven problem solving
- 4:16Open source tools for NGOs
- 6:38Community and collaboration








