Vijaya Kaza of Airbnb & Christian McCarrick of Facebook talk at Elevate2020 by Plato & Lohika
summary
Presents a three‑layer scaling pyramid: foundations (automation, CICD and Spinnaker, agile/devops, machine‑learning for business decisions) enable a middle layer of team scaling via a clear operating system, build‑vs‑buy discipline and ruthless prioritization across feature work, tech debt and maintenance; the top layer is culture—no more than one generation behind on practices, incentivize ownership, obsess about customers, and democratize communication using short Slack posts, small round‑tables and measurable ROI/unit‑cost reductions.
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chapters (17)
- 0:00Introduction
- 1:10What is scaling
- 1:52The pyramid of scale
- 4:15Embracing change
- 5:56Staying up to date
- 6:42Change management
- 8:02Automation
- 10:03Scaling Teams
- 13:17ruthlessly prioritizing
- 16:00good vs bad
- 17:56Scaling culture
- 19:38Communication
- 21:59How do you know when youve achieved scale
- 23:45Common barriers to achieving scale
- 25:52Diversity and AI
- 27:12Prioritization
- 28:20Healthy worklife balance
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