Seamless Business Processes: How to Achieve Excellent Digitalization with Tools
summary
Explains how to fully digitize business processes from initial capture through maturity assessment to implementation, showing concrete steps for realization and automation. Introduces a Technology Playbook to help select appropriate automation technologies and tools, with examples from vendors such as MR.KNOW (Inspire Technologies), Cognizant, Nortal and JobRouter.
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chapters (5)
- 0:00Digitalization intro
- 2:10Process maturity model
- 10:39Process automation playbook
- 13:30Working group
- 18:42Technology overview
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