Implementing a learning team
summary
A LinkedIn case study shows that forecasting with Holt–Winters fails to stop frantic shift-change escalations, so teams adopt a flying‑lessons learning team meeting weekly for three months across US and India (6–8 participants) to build shared context, surface causes like an iOS release or the Cricket World Cup, and document holidays and pipeline lag. That practice leads to instrumentation called Third Eye that can split by country/platform and anticipates CEO questions, cutting the scramble.
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chapters (11)
- 0:00Introduction and culture importance
- 1:15Technical vs social balance in teams
- 3:21Shift change communication challenges
- 5:10From statistics to flying lessons model
- 6:59Weekly learning team meetings
- 10:51Tooling and proactive responses
- 11:34Work as imagined vs work as done
- 13:22Reflection and brainstorming efficacy
- 14:45Sharing learning team outcomes
- 16:14Resilience through learning teams
- 17:20High reliability organizations link
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