~/talk

Ignite - Product Owners are Reliabilibuddies

Talkat devopsdays Portland 2019 · 2019-09-10..09-12· [developer-experience]
links:none on file
slides:none on file

Teams identify system boundaries, define customer-facing capabilities, and agree on a plain-language definition of "available." SLIs and SLOs get instrumented and tracked as real percentages of customer-facing availability, with failures logged and baselines established. Risk matrix sessions map likelihood and impact from incident history, producing risk-ranked architectural diagram output and likelihood/impact ratings. Prioritized fixes become actionable work by adding two backlog tickets per risk and scheduling regular reviews so product owners can balance reliability with feature delivery.

AI-written summary · about

  1. 0:00Intro
  2. 1:24METHODOLOGIES!
  3. 1:54SLIS: A SIMPLE RECIPE
  4. 2:09SLIS: FIRST, IDENTIFY WHAT MATTERS
  5. 2:24WHAT DOES "AVAILABLE" MEAN?
  6. 2:40SLIS: MEASURE THE CAPABILITY, BASELINE THE SLO
  7. 2:57SLIS: REVIEW & ITERATE
  8. 3:24RISK MATRIX!
  9. 3:54WHAT COULD POSSIBLY GO WRONG?
  10. 4:09DOCUMENT!
  11. 4:24PRIORITIZE!
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