How non-violent Communication can help keep the Peace on your Team
summary
Claims that Nonviolent Communication reduces team stalls by teaching four concrete moves: understand your feelings (expand vocabulary; name the cause), build a trust account (small deposits before hard conversations), inoculate the message (preface critique with appreciation), and make explicit requests (turn unspoken expectations into accountable actions). Walks through real workplace scenes—dirty dishes, “hi guys,” co-presenter takeover—shows dialogue scripts, phrases to say, and a clear goal-setting checklist so feedback actually changes behavior instead of generating resentment.
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chapters (20)
- 0:00Introduction
- 1:28Lack of Accountability
- 4:02Communication
- 4:47Resources
- 5:48Minnesota
- 8:25Learnings
- 8:53Visualization
- 14:47Trust
- 21:28Building Trust
- 27:28Critical Conversation
- 29:43Inoculation
- 31:33Critical Conversations
- 37:08Critical Feedback
- 44:03Benefits of Communication
- 45:44How to Combat Broken Communication
- 48:16You Cant Always Have a Nonviolent Communication
- 49:28Professional Feedback
- 50:23What if someone is just all for them
- 52:07What if someone breaks your trust
- 55:08Actionable Items
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