How Non-violent Communication Can Help Keep the Peace on your Team
summary
Non-violent communication breaks into four concrete steps—observe without evaluation, identify specific feelings, name unmet needs, and make clear requests—and claims that practicing them turns assumptions into accountable action (example: state “I need you to do X before the next meeting”). Used as a classroom tool across cohorts of ~20 students every five months, it aims to build measurable trust, enable critical conversations, and even prompted a stalled architecture firm to resolve strategy by staging an exercise that surfaced honest positions.
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chapters (11)
- 0:00Introduction and welcome
- 2:51What is Non-Violent Communication
- 6:41Four components of NVC
- 7:03Observation without judgment
- 9:35Understanding your feelings
- 12:30Identifying unmet needs
- 14:15Making clear requests
- 18:10Impact on personal growth
- 21:01Building trust through communication
- 24:09Real-world application and leadership
- 27:23Closing and Q&A
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