Human Compatibility Error: How novice tech users in West Africa respond to your fancy CSS
summary
Built apps collect case data for Ebola polio and sleeping sickness and ship a dashboard that maps contacts and vaccination gaps including maps of previously unmapped areas. Users run cheap Android knockoffs charged from car batteries or solar panels so the design favors offline-first syncs, minimal battery use and clear affordance. Field trials show wizard-style one-question screens beat dense forms, animations confuse when they don’t show spatial movement, and simple confirm/undo prevents destructive errors.
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chapters (16)
- 0:00Intro
- 0:28Human compatibility error How novice tech users in West Africa respond to your fancy CSS
- 1:48CSS is awesome
- 2:32RED BULL CULTURE CLASH
- 4:22Human- centered
- 4:52Ebola response
- 7:19Sleeping sickness surveillance
- 8:02The typical user...
- 11:40Devices
- 14:38Touch screens are easier to use than laptops
- 17:36Avoid concealed elements
- 20:40Animations
- 22:16Consistency is key
- 24:52African tech consumers are demanding and informed
- 25:09The same things matter
- 25:35Strip everything back to the essentials
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