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Community Leadership Summit 2020 at All Things Open

community managers, developer relations, open source program managers, community moderators, event organizers, diversity and inclusion leads, community operations engineers

Trello to Slack integration; GitLab issue templates with scoring; Zoom to YouTube streaming; shared Google Docs for live notes; Discourse trust levels; first-time contributor labels; GrimoireLab dashboards; OpenHub dashboards; implicit association testing for hiring; anonymous reporting channel; submarine surprise incentives; mentoring and shadowing programs

titleauthorlength
KickoffJono Bacon, Deb Nicholson, Mary Thengvall, Guy Martin, Samantha Logan, Amber Graner, Nithya A. Ruff, Van Riper31m
Conference converts its unconference into scheduled, discussion-based sessions with no slides, using Zoom chat and raise‑hand to pull people on mic, and a 5…
Organiser on
How to Create a Sustainable CommunityDeb Nicholson45m
Argues that sustainability comes from concrete practices not slogans: break a single superstar role into many smaller roles, document procedures and test them…
Talk on
Connecting Community/DevRel Teams to Other TeamsMary Thengvall45m
Covers concrete, repeatable practices: a Trello → Slack integration that posts done cards and doubles internal engagement within two business days, a GitLab…
Talk on
Building Diverse Teams and ProjectsGuy Martin46m
Summarizes concrete tactics and results: uses an article’s eight-point checklist, runs implicit association tests for hiring bias, deploys software that flags…
Talk on
Measuring Community HealthSamantha Logan46m
Practical, workshop-style details about measuring community health: concrete metrics and tools, not theory. Shows how to track first-time contributor labels…
Talk on
Planning and Running Online and In-Person EventsAmber Graner47m
Clear, actionable tactics and real outcomes: the session explains using Zoom→YouTube stream with speakers on Zoom and Slack for live Q&A (Discord and upgraded…
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How to Build Amazing Incentives and Rewards PanelJono Bacon44m
Claims center on what actually worked: using Discourse trust levels to trigger public recognition, a Slack /ack flow and anonymous kudos to surface…
Panel on
Fostering and Mentoring New Community LeadersNithya A. Ruff42m
Discussion drills into concrete practices and outcomes: using Slack plus recurring meetings, running a community access bootcamp then a sustained book club…
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Creating a Healthy Community CultureVan Riper50m
Concrete fixes and outcomes not theory: the session describes adding an anonymous reporting channel that shifts burden off marginalized contributors…
Talk on
CLS Wrap Up and Moderator SummariesJono Bacon41m
Practical takeaways: set up a Trello→Slack integration so completed work creates internal PR; measure outcomes with Diversity Equity and Inclusion metrics…
Talk on
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