Getting over the finish line: Loom Security Journey.
summary
Timeline covers 2021–2023 security buildout at Loom: hiring the first security engineer, deploying AWS WAF as a timeboxed anti‑DOS project, running a mature bug‑bounty program that pays $170,000+ and triages 250+ reports, and building custom SAST rules plus a homegrown threat‑detection platform. A March 7, 2022 CDN caching misconfiguration returns other users’ session cookies, forces DB and cache rollback, blocks traffic with WAF, and impacts ~3,000 users; postmortems drive quarterly planning and tooling choices ahead of Atlassian acquisition.
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chapters (8)
- 0:00Introduction and background
- 2:54Joining the security team
- 5:07Implementing security projects
- 7:51Scaling security programs
- 9:31Security operations and tools
- 14:10Case study of a major incident
- 20:14Bug bounty and collaboration
- 26:37Q&A session
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