How to Avoid Sabotaging Your Transformation Process
summary
The talk explains patterns of success and failure in organizational transformation based on Amazon’s experience, executive conversations, and research. It names operational model constraints as a common blocker and presents mental models and people-management approaches organizations can adopt to become more competitive and deliver outstanding results.
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chapters (9)
- 0:00Introduction
- 1:49Organizational sabotage model
- 7:25Outdated communication
- 12:21Outdated principles vs agility
- 21:34Nine principles for agile ops
- 33:54Leadership and business results
- 41:07Culture and talent
- 47:39Technology and adoption
- 50:13Summary
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