How we Build APIs and Workflows at Slack

on YouTube ↗27m

" summary

Slack explains how its APIs and no-code tooling make routine and ambitious automations possible: the 2018 acquisition of Workflow Builder lets non-developers wire triggers, forms and actions without code; the Block Kit Builder provides copy‑paste JSON and a live preview for rich notifications; customers like Vodafone (serving 500 million customers) cut incident MTTR from ~20 to 5 minutes, Hearst saves ~1 hour per editor per day and triples ecommerce revenue, and millions of custom workflows run every month. SDKs exist for Node.js, Python and Java.

AI-written summary · about

" chapters (4)

1. 0:00Start
2. 7:48DocuSign automates new-hire onboarding in Slack
3. 16:41Things we had to consider
4. 23:24More space in the Home tab

" related talks

• 29mLow-Code: It’s Also for DevelopersBear Douglas · Postman Galaxy 2021
• 23mSlack Bots 101: An Introduction to Slack Bot–Based Workflow AutomationJordi Smit · PyCon DE & PyData Berlin 2022
• 20mUnlocking the Future: Next-Gen Slack Platform Revealed!Sandra Illi Villarreal, Maria Jose Hernandez · apidays New York 2023
• 21mBuilding Slack Applications with Bolt.jsAlba Rivas · Conf42 JavaScript 2022
• 39mSPONSOR WORKSHOP / Shay DeWael and Alissa Renz /SlackShay DeWael, Alissa Renz · PyCon US 2021
• 14mAutomate intelligent cloud operations with Slack and AWSKrishna Patel · AWS re:Invent 2023
• 21mThe email killer?Laurie Segall, Stewart Butterfield · Web Summit 2015
• 08mInterview with Stewart ButterfieldStewart Butterfield · DLD 2015