Transforming API Management: A Case Study from Atlassian
summary
Atlassian establishes centralized REST analytics logging over a billion analytics events/day and builds tooling that estimates affected apps/users in under one second to cut ecosystem incidents caused by regrettable API changes. Change-log adoption grows from five entries in 2020 to seven entries in two weeks, 15 products host new changelogs, teams file 26 RFCs with ~600 partner responses, and partner satisfaction moves 68%→80%. A prototype app uses ChatGPT via JSON prompts to classify backward-incompatible changes, reducing misclassifications by improving change descriptions.
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chapters (8)
- 0:00Extensibility standards intro
- 1:28Atlassian ecosystem challenges
- 3:57Root causes of incidents
- 5:46API change management solutions
- 8:16AI-assisted API change demo
- 12:39Lessons from standards implementation
- 15:50Validation of extensibility standards
- 16:58Closing and call to action
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