The high cost of ‘cheap’ facilitation
summary
Daily hour‑long end‑of‑quarter meetings with ~30 people including five execs produce thousands of dollars per month of negative ROI because all the data already lives in Jira. Replace status theater with processes, make reliable data available, and use concrete facilitation techniques: Prime Directive, liberating structures, strict timeboxing, one‑word check‑ins and whiteboard visuals. Creating a safe container, explaining the facilitator’s intervention policy and learning to tame the HIPPO yields measurable improvements — many sessions shift from hostage stories to real decisions.
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chapters (9)
- 0:00Introduction
- 1:51Power of words in facilitation
- 4:04Three meeting types
- 6:20Cost of micromanagement
- 12:03Safe space facilitation
- 20:56Breaking alignment deadlocks
- 26:00Role of the facilitator
- 29:56Investing in facilitation skills
- 30:41Answering audience questions on facilitation
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