Why Docs Folks Make Awesome ERG Advocates
summary
Technical writers convert empathy and process into measurable ERG wins they build and run an ERG called Heat Pride at Heap and join the DEI committee they secure budget by partnering with finance run events with people and sales and write mission statements and goals to show business impact companies with ERGs report higher retention growth and happiness core skills are clear writing and cross team collaboration summed up as translate business needs to use cases and practical startup steps like create space, document, foundations, collaborate are given.
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chapters (5)
- 0:00Intro
- 0:14Who am I
- 0:34What is an ERG
- 1:04Why is ERG important
- 2:02Why technical writers are good ERG advocates
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