Media Interview
summary
Tricon deploys Amazon Smart Property—an Alexa-based virtual leasing agent placed in homes to guide self-show tours, answer questions like square footage and pet policy, and escalate live to an agent who speaks through the device; a proof-of-concept with Paulie is underway. The company is an owner-operator managing 40,000 homes, and is also piloting voice IVA, exploring web3 and video recognition integrations to extend automation and accessibility.
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