Mobile && Me == It's Complicated
summary
Career arc shifts from iOS enthusiasm to design ethics with concrete examples: at Rent the Runway teams add pixels tracking and funnels to optimize conversions and discover feedback flows that prompt employees to randomly tap, and subscription cancellation is intentionally hard to find; physical prototypes reveal different constraints — a rotating lamp run by an Arduino Uno breaks unpredictably and a chair requires repeated full rebuilds; fieldwork in Nairobi shows mobile ubiquity with M-Pesa ~50% GDP, arguing for apps that empower not manipulate.
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chapters (7)
- 0:00Start
- 7:29My Love Affair with Mobile Apps
- 11:50Raw Data of User Behavior
- 13:23How To Use Behavioral Psychology To Get People To Change Their Habits and Actions
- 14:43Ctas
- 21:04The Future of Interaction Design
- 32:18Mobile Apps and Phones Are Not Evil nor the Root of all of Our Problems
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