Changing the Way You Shop!
summary
Zepto has built a search engine from scratch and now runs LLMs and GPT embedded across every layer to power search ranking, retrieval and recommendations because heuristics no longer scale; AI is integral not a separate plugin. Work on inclusion surfaces concrete gaps: hiring remains roughly nine men to one woman in many pipelines, and India lacks a scalable national suicide helpline tailored to LGBTQ youth; existing volunteers undergo a three‑month counseling certification and companies need structural fixes—childcare, flexible leave and meeting norms—to retain diverse talent.
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chapters (5)
- 0:00Introduction
- 2:08Personal journey with Trevor Project
- 6:46Building inclusive systems
- 9:14Organizational responsibility for inclusion
- 11:43Future initiatives and volunteering
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