Replace Human in the Center of the Software Quality
summary
Argues for adding ISO 25010–style standards a new human quality criterion that specifies measurable subcriteria: ethics, impact, sustainability; cites Facebook/Cambridge Analytica, Dutch childcare fraud, voice assistants recording, YouTube short-form push, Netflix CEO remark, gambling targeting minors as concrete failures; proposes new audits inspired by GDPR and RGAA, recommends metrics and checklists rather than rhetoric, flags IT as ~4% of France CO2, frames this as a partial, awareness-raising fix and positions testers as early-warning implementers.
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chapters (7)
- 0:00Software quality introduction
- 4:25Why software abuses happen
- 10:11Algorithm-driven behavior effects
- 15:38Human-centric quality criteria
- 21:51ISO 25100 human quality
- 25:02Sustainable quality beyond green
- 30:50Conclusion and tester's role
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