Top Predictions for The Future of Work
summary
Predicts 80% of global knowledge teams stay hybrid and 75% already use applied AI, forecasts lifelike 3D video conferencing and voice-first interfaces (WhatsApp sees 7 billion voice messages/day), and spots the Philippines as a rising outsourcing hub for nontechnical knowledge work. Claims managers spend ~70% of time on admin, training is a $370B market, and that OnLoop used GPT‑3 in 2021 to automate performance reviews, suggesting a multi‑year shift from tools like Zoom to immersive, AI‑native workflows.
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chapters (9)
- 0:00Introduction and background
- 1:51Three forces reshaping work
- 3:16Tools transforming workplaces
- 6:28Humans vs machines in work
- 8:15Global work distribution shifts
- 10:21Equality in communication skills
- 11:45Future of employment models
- 13:10AI and VR disrupting training
- 14:35Closing thoughts on AI impact
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