Automation of decisions to augment efficiency in the enterprise
summary
Claims concrete wins: Cloudera customers use ML to cut 400,000 lawyer hours via JP Morgan COIN that reviews contracts in ~10 minutes, and Commonwealth Bank instruments its 5% top agents to push scripted recommendations to the other 95% raising average conversions. Internal use includes a Customer 360 that predicts expansion opportunities. Hybrid-cloud posture recognizes 25–28% cloud workloads now while keeping on‑prem for back‑office and avoiding vendor lock‑in; data warehousing (formerly Analytical DB) remains a major revenue focus.
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