Are We All on the Same Page? Let's Fix That
Talkat SREcon19 Europe/Middle East/Africa · on Thursday, 2019-10-03· at 11:00· Track 2: The Liffey A·
summary
Adaptive Paging uses OpenTracing (soon OpenTelemetry) to read causal spans, grab exemplars for a breached symptom like "place order", walk child spans for error tags, score candidate root causes across exemplars and page the nearest owning escalation. It ships as an alert handler plugged into alerting systems, started on a subset of e‑commerce services over two years with a commercial vendor, reduces pages dramatically (claims 0% false positive rate) and cuts mean time to repair by about 38×.
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chapters (12)
- 0:00Introduction
- 1:30Monoliths
- 2:08Ops dev silos
- 4:25New roles
- 6:17The solution
- 8:24Adaptive Paging
- 14:55Alert Handler Example
- 16:07Outage Example
- 17:27Challenges
- 23:54Observability
- 25:19Questions
- 30:54Network Partial Outage
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