Measure What Matters
Talkat Observability Day North America 2024 · on Tuesday, 2024-11-12· at 14:05· Salt Palace | Level 2 | 255 E·
summary
Explains how Honeycomb plus OpenTelemetry auto instrumentation plus selective custom spans turns noisy CPU and throughput pages into actionable signals: the team turned off throughput alert for an upstream-caused page, adds span attributes (geo, device, app version) and a stress level attribute on Refinery to page only on sharp cluster stress spikes, and sets SLOs like checkout 2s at 99.5% so alerts map to real user impact and many nuisance pages become async tickets during business hours.
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chapters (10)
- 0:00Introduction
- 1:05Reducing alert noise
- 5:59Actionable alerts with telemetry
- 7:02Custom instrumentation
- 10:56Span attributes for context
- 12:40Service level objectives
- 16:55Aligning SLOs with business
- 18:20Evolving SLOs
- 21:30Recap and next steps
- 22:53Q&A
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