Team Conflicts: Not an Enemy but an Opportunity to Grow
summary
Practical techniques for turning team conflicts into growth opportunities: the talk describes concrete tools and experiences for constructive conflict resolution that preserve team harmony, improve communication skills, strengthen team bonds, and boost overall effectiveness.
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chapters (7)
- 0:00Conflicts matter
- 8:13How conflicts evolve
- 13:13Thomas-Kilmann styles
- 23:05Constructive techniques
- 29:29Conflicts as growth
- 37:13Manager intervention
- 41:09Handling emotions
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