~/lightning

Stop Relying on Referrals

Lightningat SmashingConf Live 2020 · 2020-08-20..08-21· [developer-experience, career-development]
slides:none on file

Argues that referrals are unreliable and recommends building a lightweight sales funnel instead: targeted attention (SEO, speaking, guest posts), a landing page with a valuable lead magnet (checklist, sector report), and an automated onboarding email series that nurtures leads and introduces services. Gives concrete metrics: sustained list performance around 40% open rate and ~6% click-through, and maintenance needs as little as one email a month. Warns against cold calling, scattershot ads and sporadic blogging; sector landing pages prevent being stuck doing identical repeat work.

AI-written summary · about

  1. 0:00Introduction
  2. 1:20Why referrals are not enough
  3. 1:42Referrals are great
  4. 2:14Referrals are passive
  5. 3:15Referrals lead to more of the same work
  6. 4:24You cant plan for growth
  7. 5:29You cant have enough leads
  8. 6:16You can charge more
  9. 7:47What should we do
  10. 8:31What doesnt work
  11. 8:56Cold calling
  12. 10:40Advertising
  13. 12:01Isolation
  14. 13:30What are we trying to achieve
  15. 13:43What are we trying to do
  16. 15:06Build a sales funnel
  17. 16:06Grab your audience attention
  18. 17:41Lead magnet
  19. 19:58Onboarding series
  20. 21:56Three things to consider
  21. 23:27Email engagement
  22. 26:00Free course
  23. 27:06Questions
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