Sitecore Business Optimization Strategies (SBOS) Customers
summary
A set of customer interviews describes SBOS doing hands‑on work: running hands-on workshops, configuring engagement scoring and personalization rules, and validating experiments during a Sitecore 9 upgrade. One customer with 35,000 students uses SBOS mid-implementation to turn a student portal into a personalized recruitment engine; another uses SBOS to lift internal developer and marketer skills so teams actually use more of Sitecore’s capabilities. Outcomes: implemented personalization, a documented roadmap, and clearer operational ownership.
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chapters (12)
- 0:00Introduction and speakers
- 0:28About AC Western Australia
- 1:51Why choose SBOS
- 2:32About Australian Catholic University
- 3:36SBOS for recruitment strategy
- 5:23About Husqvarna and SBOS
- 7:09SBOS collaboration process
- 9:12SBOS impact and future plans
- 10:35Upgrades and technical support
- 11:57SBOS validating personalization
- 12:20SBOS impact on RAC
- 13:03SBOS role at Australian Catholic University
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