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NLP text recommender system journey to automated training pipeline with Spark and Sagemaker

Talkat Scale By the Bay 2020 · on Friday, 2020-11-13· at 00:15· data, Online· [machine-learning, data-engineering]
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Built an enterprise NLP recommender that reduces agent time‑to‑resolution by surfacing top‑k articles, using Scala/Python, Apache Spark, Docker and SageMaker + Spark training for automated hyperparameter tuning and CI/CD deployments with rollback. Pipeline prunes a corpus from ~100k articles to ~1k candidates then pairwise ranks with ROC AUC / hit@k checks; supports multiple languages, observability and hundreds of tenant models with periodic retraining and cold‑start default models to avoid data sparsity. Serving latency kept low and deployments are containerized.

AI-written summary · about

  1. 0:00Start
  2. 0:41Agenda
  3. 1:26Goal
  4. 2:29The Business Metrics
  5. 13:40Metrics Ui
  6. 15:18The Training Pipeline
  7. 17:36Hyper Parameter Tuning
  8. 18:03Sample Size
  9. 20:15Data Prep
  10. 21:10Nlp Feature Generation
  11. 23:20Model Deployment
  12. 25:51Challenges and the Takeaways
  13. 26:52Model Management
  14. 28:41Cold Start Problem
  15. 29:23The Takeaways
  16. 29:41Model Interpretability
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