Workshop: Fundamentals of Joint Cognitive Systems
summary
Argues that design details decide success: specifies joint cognitive systems as shared human–machine sensemaking, shows disk-alerts from a nagios default template and a noisy service called web 121, and demonstrates a small plugin that adds history, volume context and a “downtime extension notifier” used at Etsy to avoid waking on‑call engineers — a concrete built fix that reduces false pages. Claims automation must be a cognitive teammate (interrogatable, anticipatory, context‑rich) and that coordination costs explode as people and machines scale.
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chapters (15)
- 0:00Start
- 8:30Work Is Always Distributed across Different Agents
- 9:54What Is a Joint Cognitive System
- 12:29Check for Urgency
- 18:36The Flying Fortress
- 22:51Origin Story the Field of Human Factors
- 24:30Functional Allocation
- 36:37The Cognitive Functions
- 48:45Thresholds Alerting
- 58:36Joint Activity
- 1:00:02Cognitive Cost
- 1:01:35Coordination in Joint Activity
- 1:28:11Storytelling and Narrative
- 1:34:44Resources
- 1:53:57Mental Models
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