Reducing the friction of online payments
summary
Checkout friction falls with concrete results: cart abandonment is ~68% on desktop and ~84% on mobile, J.Crew gets 50% of users through an express flow and cuts checkout time by 75% using the browser payment sheet. The demoed stack uses the Payment Request API, Payment Method Manifest and Samsung Pay tokens, with a Payment Handler prototype behind flags. Also covered are Brave’s BAT, Medium and Guardian subscription outcomes and how tokenization avoids raw card handling.
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chapters (5)
- 0:00Start
- 6:41Shopping cart abandonment rate
- 7:25Payment Request API
- 16:23Payment Method Manifest
- 17:39Payment Handler API
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