From Support to Engineering and Beyond: What to Take with You, and What to Leave Behind

on YouTube ↗52m

" summary

A concrete path from self-taught learner to Director of Engineering with steps that actually work: starts in customer support (handling seven apps at once—Slack, Salesforce, knowledge bases), asks for a six-month support-to-engineer bridge, then moves into full-stack work and fixes user-driven bugs. Organizes Django Girls Atlanta (100% company-funded, 100% attendance, zero no-shows), practices egoless programming (ask for help, delete a line to ship), and writes a job description to become a liaison role.

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" chapters (51)

1. 0:00Introduction
2. 0:34Welcome to Ohio
3. 1:05Thank you PI Ohio
4. 1:21My name is Adrienne
5. 2:22Youll soon hear
6. 2:44Stories
7. 3:29Show of Hands
8. 4:55Your Path
9. 7:00Take Risks
10. 7:14A Heartbreak
11. 8:12Coating With Knives
12. 8:40Learning Something New
13. 9:07Blogging
14. 9:28interfaith dialogue
15. 10:24peace
16. 10:47building community
17. 11:31pro tip
18. 13:52talk that night
19. 14:49first presentation
20. 22:59so many
21. 23:23interviews panned out
22. 25:00hardest job
23. 26:43drunk
24. 27:23empathy
25. 29:09new title
26. 31:04look for a file
27. 31:57make a meaningful change
28. 33:35I went to the bathroom
29. 34:35I said Jackson Im to
30. 35:19I Cant Read This
31. 36:46Egoless Programming
32. 38:29Resetting Expectations
33. 38:51Owls Tweet
34. 39:11I am your boss
35. 39:48Chaos Monkey
36. 40:21Be the developer
37. 40:40Be kind
38. 40:50Dream a new dream
39. 41:05Writing a job description
40. 41:43Being a liaison engineer
41. 42:26Building for people
42. 42:48Leaving the company
43. 43:25Advice from Lynn Root
44. 44:53What I say as Director of Engineering
45. 45:26Im lucky
46. 45:43You cant be
47. 46:01Memories
48. 46:26Jake
49. 48:09Jason
50. 48:32OneonOnes
51. 48:51Openended Melee

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