Zero to Hero in Power Virtual Agents in 50 Minutes
summary
Demo builds a working help‑desk bot for "work machine" issues using Power Virtual Agents, with 5–10 trigger phrases that actually match user sentences, an authoring canvas that asks reboot/are‑you‑stuck, and a tested flow that calls Power Automate to send a helpdesk email (email is shown sent during the demo). The bot supports Azure AD OAuth login, deploys via iframe to websites and Teams, exposes Power BI analytics, and highlights session‑based licensing costs. Power Virtual Agents is used as the no‑code platform.
AI-written summary · about
chapters (20)
- 0:00Start
- 0:18Who Am I
- 0:56Upcoming Conferences
- 4:56Why Bots
- 10:02Microsoft Bot Framework Composer
- 11:54Mission Statement of Power Virtual Agent
- 13:15Authoring Canvas
- 15:19Demo
- 18:12New Bot
- 21:34Key Concepts
- 22:19Trigger Phrases
- 31:30Integration with Authentication
- 34:00What's Your Email
- 37:24Authentication
- 39:32Announcements
- 40:44Overlap Detection
- 41:28Analytics
- 42:23Customer Satisfaction
- 42:43Security
- 45:38Custom Website
related talks
54mDeveloping Sophisticated Conversational Experiences w/ Microsoft AI Platform
11mCreate a fully functional support bot in less than 10 minutes
09mBuilding Apps with AI: Agents + Power Platform in Action
47mBuilding Intelligent Enterprise-Grade Help Desk Bots using Conversational AI
31mFrom Copilot to Autonomous AI Agents | Power Automate Guide
46mAI innovation in the Microsoft Power Platform
25mNo Code, No Problem: Building Powerful AI Agents with Just Your Words
46mDesigning and implementing automation and conversational AI Q&A