Innovating at Scale: Building and Managing Modern Developer Platform in U.S. Bank
Talkat Platform Engineering Day NA 2024 · on Tuesday, 2024-11-12· at 15:20· Salt Palace | Level 1 | Grand Ballroom G·
summary
U.S. Bank builds an internal developer platform called Shield Platform that standardizes pipelines, centralizes logging/observability, and enforces policy-as-code so teams meet PCI/SOC requirements while moving to cloud. The platform exposes a single-sign-on console, plugin/inner-source extensions, and product metrics via Adobe Clickstream; it grows to 5,000 monthly users from a 10,000‑engineer population, reduces developer toil (big step-count reductions), and already supports an AI chatbot over the consolidated data.
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chapters (23)
- 0:00Developer platform journey
- 1:31US Bank internal platform
- 2:13Platform design principles
- 3:17Developer productivity and standardization
- 4:00Business agility and resiliency
- 5:04Compliant software lifecycle
- 6:29Product metrics for success
- 6:50Developer-first experience
- 7:31Scaling platform for growth
- 8:12Technical foundations of IDP
- 9:15User behavior and feedback
- 10:40Developer experience and culture
- 12:04Introducing Shield Platform
- 13:09Self-service and extensibility
- 14:10Reducing developer cognitive load
- 15:14Security and compliance by design
- 16:39Developer console experience
- 17:43Single pane of glass UI
- 19:07Adoption over 5,000 users
- 20:28Key learnings and opportunities
- 21:52Iterative pace with clarity
- 24:01Transparency and continuous improvement
- 26:32Closing remarks and CTO vision
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