Enterprise-Scale Privacy for AI: How Canva Scaled Customer Control of Data for AI...
summary
Canva describes an end-to-end consent platform that separates content and usage toggles, runs behind the data access layer, and enforces ~1,000 jurisdiction and product rules across ~200 million users. The service stores about 14 billion preferences, supports ~16 training toggles, exchanges 9 million messages per day, and performs 30,000 checks per second before data collection; syncing to the warehouse adds an hour‑to‑day delay and rule changes deploy in roughly one hour of engineering time.
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chapters (8)
- 0:00Privacy and AI at Canva
- 1:13Diverse data for AI tools
- 2:16User consent design
- 4:03Testing user controls
- 7:19Scaling consent enforcement
- 9:26Privacy preference service
- 12:13Consent in AI ecosystem
- 14:17Key takeaways
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