Domino's Delivery of a Faster Response was No Standard Order
summary
Claim: Domino's converts a slow multi‑ticket grind into an automated Application Security Engagement workflow that actually produces measurable outcomes. It builds a Confluence risk form (Adaptavist) that feeds a Jira risk handler to create requirement tickets, uses Splunk ITSI for a composite KPI dashboard, and involves a partner (Forty8Fifty Labs) and Atlassian tooling. Over 18 months this yields ~400 submissions, ~2,000 tickets, ~600 closed engagements, ~4,000 requirements met, ~320 open, a 3‑business‑day SLA and roughly 50% saved effort.
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chapters (5)
- 0:00Start
- 21:44The Raw Numbers Application Security Risk Form Usage over 18 months
- 29:18KPI Metrics Drill-down
- 29:32Drill-down to Tickets
- 29:47Services Security Health Score
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