City of Tampa on the Benefits of Oracle Customer Success Services

on YouTube ↗10m

" summary

City of Tampa moves from on‑prem Oracle E‑Business Suite to Oracle ERP, HCM, SCM Cloud and completes the rollout in under 12 months on time and on budget. Oracle Customer Success Services consolidates five previously separate groups into a single touchpoint, offers escalation paths and quarterly feature reviews, and assigns roughly 2,000 essential account managers globally; security is handled via Oracle’s $1–2 billion cloud investment to reduce local operational burden.

AI-written summary · about

" chapters (7)

1. 0:00Oracle Customer Success Services intro
2. 1:30Maximizing Oracle investments
3. 2:54Fast-growing city challenges
4. 3:39Tampa to Oracle Cloud apps
5. 5:25CSS in cloud operations
6. 7:32CSS and Oracle partner ecosystem
7. 8:57Why use Oracle CSS

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