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Steady and Deliberate: Enabling Contributions in a Regulated Industry

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Fidelity builds an internal open source practice from a three-month pilot, then scales via Nano contributions (1–3 hour doc or small-bug PRs), project clusters, a steering group and federated focus groups; measures contributors, contributions, lead time and a drop rate for PR success; about 95% from cloud and platform teams; uses weekly learning day time, jams up to 50 people, and starts with a deliberately generic open source policy plus manual reviews — the process reduces friction and successfully produces merged public contributions.

AI-written summary · about

  1. 0:00Start
  2. 10:09Observation #2: Find common cause with non-contributors.
  3. 14:20Observation #4: One size fits some.
  4. 18:14Building out the strategy
  5. 20:02The journey begins
  6. 21:42Measuring success
  7. 26:23Scaling?
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