Creating a fair and trusted AI enterprise
summary
Enterprise AI starts with a concrete use case and a clean training dataset, not headlines about deep nets. Deployment and data prep take more time than model development; discovery, profiling, provenance and governance are the critical work. IBM case work routes incidents for a 3,000‑developer org and uses features (days open, code component, customer history) to prioritize fixes, yielding a 40% NPS improvement and selective regression runs. Tooling includes Watson OpenScale and governance for model fairness and explainability.
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chapters (8)
- 0:00Fair and trusted AI intro
- 0:22Clear AI use case
- 1:45AI: data, development, deployment
- 3:11IBM AI efficiency apps
- 6:42Trust and fairness imperatives
- 8:07Open-source AI ethics
- 8:49AI needs information architecture
- 10:16Enterprise AI challenges
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