Lightning Talk - Twirling toward freedom

on YouTube ↗09m

" summary

npm support exists and lists concrete ways to help: email, Twitter, GitHub and video calls for enterprise customers, a status page for outages, and registry and website issue trackers for 500/website bugs. Responses happen during Pacific business hours, the team escalates deeper bugs internally, and documentation pull requests earn red wombat socks for documentation PRs. For package API questions the right move is filing issues with the package author because most authors aren’t paid to support their modules.

AI-written summary · about

" chapters (9)

1. 0:00Introduction
2. 2:10How to contact npm support
3. 2:42Dont be shy
4. 3:47Contact us
5. 4:10Suggested resources
6. 5:42Outages
7. 6:40Socks
8. 7:07Packages
9. 8:14What to do

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