Long Term Trust in 'Star Stable Online' is Key! | Safe and Engaging Player Spaces
summary
Star Stable scales moderation with Checkstep text moderation plus humans in the loop to process millions of messages per month across at least 14 languages, and uses partner tools like ToxMod voice moderation (covering ~18 languages) to catch toxicity with reported near-99% detection for flagged patterns. A recent false-positive on a redeem code is fixed in minutes, enabling thousands of codes to flow; policy updates, weekly news and player reports feed model training and edge-case review.
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chapters (14)
- 0:00Introduction
- 1:01Panelist backgrounds
- 4:14Safe player experience
- 7:03Safety vs player experience
- 11:43Hybrid moderation
- 18:46Community perception of moderation
- 23:26Player reports vs automation
- 24:07Consistent moderation policies
- 27:58Communicating improvements
- 32:00Future-proofing safety
- 34:49Key takeaways
- 38:47Q&A: Automation & engagement
- 42:25Q&A: Circumvented toxicity
- 46:26Closing remarks
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