LN Renganarayana, Architect, ML Platform and Services, Workday San Francisco
summary
Workday builds enterprise ML products that initially overpromises—an early push for 40 apps yields one usable MVP—because k‑fold shows 95% accuracy but temporal validation drops it, revealing validation choice matters. A retention‑risk product fails adoption (<10 customers) until results expose actionable factors and training is provided. Enterprise constraints forbid pooling customer data, forcing tens of thousands of per‑customer models and automated pipelines for build/validate/version/deploy. Platform includes APIs, ML services, persistence and a DSL called expresso to let domain experts prototype and productionize models.
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chapters (6)
- 0:00Start
- 1:04Professional Life at Workday
- 1:38Pace of Innovation
- 5:31Do Spend the Time in Educating Your Stakeholders
- 12:42How Do You Scale Machine Learning for Enterprise
- 13:00What Are the Dimensions of Scale
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