Lexi Galantino at LeadDev West Coast 2023
summary
Build specific habits: require stakeholders to answer when do you need this by, set and publish response targets (example: 10‑minute incident SLA), funnel true urgencies through paging not chat and stop monitoring chat off‑hours, and enforce handoffs by explicitly rotating responders with a "go down" / rotate first responders protocol so no one stays online 24 hours straight.
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chapters (8)
- 0:00Introduction
- 1:02Overcommitment and burnout risks
- 2:50Passion versus stress
- 3:32Team priorities
- 4:34Asking when do you need this by
- 5:37Enforcing boundaries
- 7:21Rotating intensity
- 9:28Summary
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