Developer Experience: Your documentation deserves more love!
summary
Claims that docs are productized: Humanitech positions an IDP as the fastest way to create an internal developer platform, and users abandon products fast (Zendesk: 50% leave after one bad experience, 80% after two). Actionable specifics: adopt the Divio documentation system for tutorials/how‑tos/explanations/reference, hook search analytics with Meili and Algolia to track failed searches and click position, add interactive sandboxes like Stripe/Dropbox examples, and capture feedback via Productboard or inline yes/no forms.
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chapters (8)
- 0:00Developer experience intro
- 1:39Docs as a product
- 3:27The four pillars for improving documentation
- 3:48Divio docs structure
- 5:58Search analytics for docs
- 8:28Interactive tutorials matter
- 10:55User feedback for docs
- 13:23Summary
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