7 deadlier sins of quality
summary
Seven specific failure modes map to pop‑culture characters and named cognitive biases — illusion of knowledge, cheerleader effect, cargo‑culting, confirmation bias, IKEA effect, deflection-to-the-result, world‑traveled‑road — and each gets a concrete countermeasure: collect data, measure value, work as a team, ask why, see the full context and run small experiments to prove changes quickly. The session uses an 80s pixel‑art Stranger Things retro adventure format to stage examples rather than abstract platitudes.
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chapters (10)
- 0:00Intro
- 1:22Team
- 2:50Chapter 1 Bright
- 4:45Chapter 2 Greed
- 6:50Chapter 3 Last
- 8:59Chapter 4 Envy
- 11:06Chapter 5 Guru Tony
- 13:58Chapter 6 Rough anger
- 15:34Chapter 7 Fluff laziness
- 17:24Chapter 8 The grand finale
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