~/talk

Understanding Cognitive Bias Found In Judgement & Choice

Talkat DevOpsDays Seattle 2016 · 2016-05-12..05-13· [soft-skills, career-development]
slides:none on file

Claims that fast decision pressure produces predictable cognitive errors and that System One/System Two thinking explains why; live exercises show most people miss the gorilla (~50% miss rate) and undercount Fs (many report 3 vs correct 6), and a serial-add task breaks down under speed. Recommends runbooks, post‑mortems and practiced game days like chaos monkey to lower mean time to repair; practice turns effortful checks into reliable habits.

AI-written summary · about

  1. 0:00Start
  2. 1:21TTR Time To Repair
  3. 1:40ROOT CAUSE ANALYSIS
  4. 3:01MTTR
  5. 7:41Effortful
  6. 10:007093 Place it in your mind
  7. 10:46How'd You Do?
  8. 10:59Let's go Faster!
  9. 12:10feel familiar?
  10. 13:40Stroop Test (You have 6 seconds)
  11. 14:11Try Again Even Faster!
  12. 17:13Resemblance
  13. 17:50Decision Making Under Uncertainty
  14. 20:13Confident but Wrong
  15. 24:00Runbooks
  16. 24:42Postmortems
  17. 25:54We can't overcome cognitive bias
  18. 26:59Confirmation Bias
  19. 28:08Exercise 2 (again)
  20. 29:32Monkey Business
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