Reinforcement Learning in Business Applications
summary
Claims that reinforcement learning can tune fraud thresholds online using a 5‑dimensional hourly state (volume, fraud pressure, false positives, true positives, bank auth rate) and a binary action (raise/lower threshold), implemented with deep Q-learning in OpenAI Gym using TensorFlow + Keras-RL. Simulation uses price $100 with COGS 90 then 60; a frozen policy yields ~$3.49 → ~$22 per transaction, but online learning reoptimizes to about $30.25 while shifting false positives from ~40% to ~8% and fraud pressure up to ~25–28%, demonstrating practical gains.
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