AI-Driven Sales Technology: Transforming Customer Engagement and Revenue Growth
summary
Built an AI co-pilot at ZoomInfo that scans B2B profiles and surfaces top-fit leads, cutting lead research that used to consume ~80% of rep time and accelerating the sales cycle with measurable revenue uplift; implemented a call‑transcript AI at Ware that auto-tags coaching moments and drives higher customer satisfaction and “significant” sales gains; rearchitected a next‑gen data export to remove report latency and improve customer access ZoomInfo co-pilot call-transcript AI for agent coaching next-gen data export
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chapters (9)
- 0:00AI-driven sales tech intro
- 1:12Sales tech evolution to CRM
- 2:35AI transforming sales workflows
- 3:41Key AI tools in sales
- 6:10AI for customer engagement
- 9:02AI sales case studies
- 11:51AI sales implementation
- 14:02AI adoption challenges
- 17:14Q&A
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