Taking your Agent to the Next Level
summary
Focuses on building voice apps with Actions on Google and Dialogflow, gives concrete numbers (85% failure, 15% retention) and practical fixes: test whether a task suits voice, map core flows as decision trees, keep a consistent persona but varied responses, and use contexts plus SSML. Shows account linking with Google Sign-In, multi‑platform deployment (15 platforms), and an approach for private fulfillment (intent passed to backend). Skips transactions as “follow the docs,” so watch if you want hands‑on platform tips and error‑repair patterns that actually improve retention.
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chapters (10)
- 0:00Introduction and background
- 1:58Why voice assistants matter
- 6:07Designing conversational apps
- 11:29Agent personality and flow
- 15:56Handling errors and alternatives
- 18:03Multi-device and visual prompts
- 21:16Cross-platform integrations
- 23:07User identity and sign-in
- 25:18Personalizing the experience
- 26:27Q&A session
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