Communicate to Connect: The Art of Effective Communication in Projects
summary
Practical guidance on improving team and client communication in software projects, based on three years working in a 14-person, English-speaking client environment. Covers fundamentals and concrete practices for video calls, chat, email, face-to-face meetings, clear task descriptions, and code review comments, with examples and tools to foster positive collaboration (management-level, beginner-friendly).
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chapters (18)
- 0:00Introduction
- 3:18Communication game 1
- 6:09Communication game 2
- 9:45Communication game 3
- 14:07Communication basics
- 17:44Nonverbal cues
- 19:52Cultural differences
- 22:27Active listening
- 24:57Empathy and open questions
- 27:05Feedback and clarity
- 32:06Cultural differences example
- 37:02Slang and double meanings
- 39:31Empathy in communication
- 41:34Perspective taking
- 44:27Remote vs in-person
- 47:39Common mistakes
- 55:45Conclusion
- 56:52Q&A
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