"It’s All About the Experience: What I’ve Learnt from Talking to [...]"
summary
Conversations with thousands of conference attendees reveal precise sticking points: novices get stuck on hosting and deployment options, site admins on configuration-management workflows, developers on Drupal-specific terminology and best practices, and marketers on evaluating a fresh install. Progress includes the Umami install profile, the admin UI initiative (user tests and admin UX study), and developer tools like Drupal Console and Lando; gaps remain in onboarding checklists, documentation and community-driven mentorship.
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chapters (9)
- 0:00Start
- 3:51Design Thinking
- 9:48Example User Journeys
- 10:57User journey: Carolina
- 16:24User journey: Chris
- 28:18Be Honest
- 29:06Community Participation
- 30:06Admin UX Study
- 32:06Promote Drupal Campaign
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