Obligation Meets Potential: The EUDI‑Wallet as an Enabler for New Customer Experiences in Finance
summary
The talk explains how the European Digital Identity Wallet (EUDI-Wallet) can be used in the financial sector to improve customer interaction and internal processes. It covers concrete use cases such as smoother onboarding, using the wallet for KYC checks and contract workflows, and how banks and fintechs can prepare to leverage the wallet to create new customer experiences and strengthen competitiveness.
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chapters (10)
- 0:00Introduction
- 1:05EUDI-Wallet catalyst
- 2:30EUDI-Wallet functions
- 5:19Regulatory obligations
- 6:23Customer onboarding example
- 8:06Strong Customer Authentication
- 9:53Obligation to opportunity
- 11:17Wallet potential for banks
- 12:41Autada’s Wallet platform
- 13:47Summary
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